Williams Sonoma card conversion

This is an image of the Williams Sonoma Welcome Kit on a marble background.

Williams Sonoma conversion welcome kit

Every conversion includes a welcome kit. These include card carriers with messaging about the card member’s new account, their new credit card, and any terms inserts that are deemed necessary.

This is an image of three Williams Sonoma EMOB emails mocked up in smart phones on a marble background.

Williams-Sonoma digital experience and EMOB

Every partner needs a COF app experience, representation on the COF website, and an Early Month on Books (EMOB) email series. Williams Sonoma is no exception. See how I lead WSI through the digital labyrinth to bring those touch points to life.

This is an interior photo of a Capital One Cafe.

Feel right at home with Williams Sonoma in COF Cafés

The COF Café is an alternative to traditional banking locations. This space features banking services within a café environment. It’s a welcoming space with Café Ambassadors to answer banking questions, room to relax and enjoy coffee, and plenty of outlets to recharge your devices. Larger cafes offer community meeting spaces free of charge. My team was invited to bring WSI to our cafés through 30-second spots on large digital panels throughout the café.